07 March 2011

Ken calls for a fair deal for tube users and tells Boris to get a grip

Photo of Val Shawcross AM on Vassall View
Ken Livingstone, Labour's candidate for Mayor of London, has joined with Lambeth and Southwark London Assembly Member Val Shawcross (right) to call on Boris to get a grip and take action on tube delays after Transport for London performance figures showed that delays and station closures are both up on the tube with the Victoria and Northern lines especially being affected.
Ken and Val have launched their fair deal for tube users initiative which calls for action in five areas:
1.   Get a grip of persistent tube delays and disruption;
2.   Improve how TfL communicates tube problems to passengers;
3.   Compensate delayed passengers and clearly explain how to claim refunds for late running journeys;
4.   Bring common sense to the weekend tube-closure programme;
5.   Tackle the problem of engineering works over-running into Monday mornings.

Ken Livingstone said: “The increased number of delays and closures on the Tube are causing huge frustration and inconvenience for millions of Londoners. It’s time for Boris Johnson to roll his sleeves up and get a grip. My Fair Deal for Tube Users would put the interests of Londoners at the very top of the Mayor’s agenda. The Mayor must be far more accountable for the tube, improve the way TfL communicates with Londoners, make more effort to ensure delayed passengers can fairly claim compensation and review the weekend tube-closure programme.”

Val Shawcross AM, Labour’s London Assembly transport spokesperson said: “It is hard to recall a day in the past few months when there has not been a signal failure or major delay on the tube which has caused real inconvenience for Londoners. We are all paying more for tube services which Boris Johnson’s own figures show are getting worse. It’s about time Boris Johnson paid some attention to his day job and got a grip of the increasing number of tube delays. The Mayor claims he watches the tube on a screen in his office ‘like a hawk’, I think Londoners want a Mayor who is more than a spectator.”

More information on Ken's fair deal for tube passengers